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Re: Priceline.com
Posted by Xena on February 19, 2000 at 09:47:25:
In Reply to: Priceline.com posted by Ron on February 12, 2000 at 12:14:55:
I am shocked that the airline would not work with you in this matter. While you may legitimately have a problem with PriceLine's service, I believe the airline should have been able to assist your friends. I would be equally upset with Continental - they did afterall sell off their tickets to PriceLine.
You should also know that telling an airline there has been a death in the family is supposed to give you a break in the price of the ticket. However, in my experience, I find the airlines to be greedy mongers and charge outrageous rates to people trying to get to a funeral. They feel you need to leave and you will pay whatever.
Again I am sorry about your experience, but I believe Continental shares alot of the blame as well and I would seek reimbursement from Continental.